"Customer Loyalty" Quotes (page 2)

Every line from The Office season 9, episode 12, in script order. First aired January 24, 2013.

283 quotes · page 2 of 3

  1. Phyllis

    Wait. This says 'Dunder Mifflin Loyalty Pledge'?

    Season 9 · Episode 12 · Line 55978

  2. Dwight

    This -- uh, what? Double mocha latte, please? You got it. Just sign your name below. Whatever you want.

    Season 9 · Episode 12 · Line 55979

  3. Oscar

    'Loyalty pledge'?

    Season 9 · Episode 12 · Line 55980

  4. Darryl

    Come on, Dwight, stop overreacting. I'm getting all my work done here. No customers have complained. Nobody even knows.

    Season 9 · Episode 12 · Line 55981

  5. Dwight

    Yeah, we'll see about that.

    Season 9 · Episode 12 · Line 55982

  6. Dwight

    Bust out your complaint files. I need everything you've got on Darryl since he started working for Jim in the last few weeks. Break it down by keyword, okay? 'Infuriating, irresponsible'...

    Season 9 · Episode 12 · Line 55983

  7. Clark

    They got us set up with Windows 95, so you're kind of dreaming here.

    Season 9 · Episode 12 · Line 55984

  8. Dwight

    Okay, I'm gonna need you to print it out.

    Season 9 · Episode 12 · Line 55985

  9. Dwight

    Customer Loyalty. What is it? Can you hold it in your hand? Can you nudge it with your finger? Can you dump it on a woman? No. Why? Because it's an idea. But what does it mean?

    Season 9 · Episode 12 · Line 55986

  10. Kevin

    Ooh, it's when you get a free sandwich after you've already eaten ten sandwiches.

    Season 9 · Episode 12 · Line 55987

  11. Dwight

    Not even close. Mr. Romanko has been a client for 20 years. He came in today in a rage. Why? Because of Darryl. Because Darryl was focusing on outside projects and needs to remember his first priority-- the client.

    Season 9 · Episode 12 · Line 55988

  12. Mr. Romanko

    I wouldn't say a rage.

    Season 9 · Episode 12 · Line 55989

  13. Darryl

    Mr. Romanko, we were a day late on one of your deliveries, but two of our trucks were down for repairs. It's very unlikely it would happen again.

    Season 9 · Episode 12 · Line 55990

  14. Mr. Romanko

    Thank you. Thank you.

    Season 9 · Episode 12 · Line 55991

  15. Dwight

    No, you're not going anywhere, okay? You are angry, and we are gonna hear you out, all right? Because business is about relationships, and the key to relationships is what, Darryl? L--

    Season 9 · Episode 12 · Line 55992

  16. Darryl

    Loyalty.

    Season 9 · Episode 12 · Line 55993

  17. Dwight

    Loyalty.

    Season 9 · Episode 12 · Line 55994

  18. Nellie

    Loyalty is exactly right.

    Season 9 · Episode 12 · Line 55995

  19. Dwight

    Thank you.

    Season 9 · Episode 12 · Line 55996

  20. Nellie

    Yes. I mean, it is everything. Let's all ask ourselves, have we been faithful in our relationships?

    Season 9 · Episode 12 · Line 55997

  21. Stanley

    That's none of your damn business.

    Season 9 · Episode 12 · Line 55998

  22. Nellie

    Darryl is 'dating' Dunder Mifflin.

    Season 9 · Episode 12 · Line 55999

  23. Darryl

    Darryl is dating Val... still.

    Season 9 · Episode 12 · Line 56000

  24. Nellie

    But he's flirting with Jim's company on the side. And we all know what flirting can lead to.

    Season 9 · Episode 12 · Line 56001

  25. Mr. Romanko

    I'm sorry. Do I still need to be here?

    Season 9 · Episode 12 · Line 56002

  26. Dwight

    Yes.

    Season 9 · Episode 12 · Line 56003

  27. Nellie

    I'm having a bit of trouble understanding the importance of loyalty. So let's-- let's use an example. Take Erin. Erin's boyfriend Andy, is away across the ocean.

    Season 9 · Episode 12 · Line 56004

  28. Dwight

    Yeah.

    Season 9 · Episode 12 · Line 56005

  29. Nellie

    So is it all right for her to flirt with Creed, for example?

    Season 9 · Episode 12 · Line 56006

  30. Creed

    Let's try it out.

    Season 9 · Episode 12 · Line 56007

  31. Nellie

    No, let's-- let's-- let's not say Creed. Let's say Mr. X.

    Season 9 · Episode 12 · Line 56008

  32. Angela

    Well, I think it would be immoral for Erin to cheat on Andy.

    Season 9 · Episode 12 · Line 56009

  33. Erin

    Oh, I'm sorry. Didn't you cheat on Andy?

    Season 9 · Episode 12 · Line 56010

  34. Angela

    Yes. And he didn't like it.

    Season 9 · Episode 12 · Line 56011

  35. Phyllis

    Does Mr. X know that Erin has a boyfriend, or did Erin keep that from Mr. X?

    Season 9 · Episode 12 · Line 56012

  36. Kevin

    Okay, this is really hard to follow. Can we just say Pete because that's the guy that Erin's flirting with?

    Season 9 · Episode 12 · Line 56013

  37. Dance Teacher

    Ladies and gentlemen, the Little Ladybug Ballerinas.

    Season 9 · Episode 12 · Line 56014

  38. Ballerinas

    One, two, three.

    Season 9 · Episode 12 · Line 56015

  39. Parent in Audience

    Really?

    Season 9 · Episode 12 · Line 56016

  40. Pam

    Oh, I'm sorry. Sorry.

    Season 9 · Episode 12 · Line 56017

  41. Ballerinas

    One, two, three.

    Season 9 · Episode 12 · Line 56018

  42. Pam

    Hello? Yes, this is Pam Halpert. I got the mural? Oh, my God!

    Season 9 · Episode 12 · Line 56019

  43. Audience

    Shh!

    Season 9 · Episode 12 · Line 56020

  44. Pam

    Um, I'm sorry. I have to go. My daughter's a ladybug. I know that doesn't make any sense. Um, thank you, thank you.

    Season 9 · Episode 12 · Line 56021

  45. Parent in audience #2

    You're very rude.

    Season 9 · Episode 12 · Line 56022

  46. Parent in audience #1

    Yes, very rude.

    Season 9 · Episode 12 · Line 56023

  47. Pam

    Shh! Kids are dancing.

    Season 9 · Episode 12 · Line 56024

  48. Dwight

    Thank you so much for coming. Darryl and I will be here to serve you for years and years and years and years. So, should we go call Jim and tell him to go screw himself?

    Season 9 · Episode 12 · Line 56025

  49. Darryl

    Dwight, look, I'm sorry you're having a hard time with this, okay? Athlead is my future. No disrespect to Dunder Mifflin, but if I can have fun at work, I want that.

    Season 9 · Episode 12 · Line 56026

  50. Dwight

    It can't be more fun than selling paper and paper products.

    Season 9 · Episode 12 · Line 56027

  51. Darryl

    It can.

    Season 9 · Episode 12 · Line 56028

  52. Dwight

    Are you pretending to be crazy, huh?

    Season 9 · Episode 12 · Line 56029

  53. Phyllis

    Well, Andy's cute, but he's too vanilla, whereas Pete - he's just one sick dude. I mean, you know this guy likes to get weird.

    Season 9 · Episode 12 · Line 56030

  54. Erin

    I'm just gonna say this one more time. Pete and I haven't done anything.

    Season 9 · Episode 12 · Line 56031

  55. Meredith

    Yeah right. With slammin' bods like that, they ain't playing checkers.

    Season 9 · Episode 12 · Line 56032

  56. Oscar

    People, it's 2013. Erin is a strong, independent woman. Who says she has to end up with any man?

    Season 9 · Episode 12 · Line 56033

  57. Erin

    Okay, can everyone please stop speaking for me? Andy is my boyfriend. Pete and I are just friends. And that's the end of it. Right, Pete?

    Season 9 · Episode 12 · Line 56034

  58. Pete

    That is correct. Come on, guys, where is this even coming from?

    Season 9 · Episode 12 · Line 56035

  59. Kevin

    Your feelings for Erin? Probably your heart... and a little bit your penis.

    Season 9 · Episode 12 · Line 56036

  60. All

    [groan]

    Season 9 · Episode 12 · Line 56037

  61. Erin

    Nellie, you have to shut down the task force. I'm not sure if you need to start a new task force to do that, but please just shut down the task force.

    Season 9 · Episode 12 · Line 56038

  62. Nellie

    I suppose that will-- that will be all right, yeah.

    Season 9 · Episode 12 · Line 56039

  63. Nellie

    Most relationships eventually die on their own, but sometimes they just need a little pillow over the face. You're welcome, Andy. And you're welcome, my own ass.

    Season 9 · Episode 12 · Line 56040

  64. Investor

    Listen, I appreciate you taking the time with me.

    Season 9 · Episode 12 · Line 56041

  65. Co-worker

    Peter, please. We completely understand your concerns here. Let us just show you the latest projections. Jim?

    Season 9 · Episode 12 · Line 56042

  66. Jim

    Uh, Wade actually has those on the road, but he's gonna be calling in with those numbers any second. So just hold on one s--

    Season 9 · Episode 12 · Line 56043

  67. Jim

    Oh, actually... uh, nope. That is my wife. Again, he'll be calling in any second.

    Season 9 · Episode 12 · Line 56044

  68. Pam

    Hey, uh, give me a call back when you get a chance. Cece did great, and I want to tell you something.

    Season 9 · Episode 12 · Line 56045

  69. Lonnie

    Hey boss, you gotta jump on a delivery.

    Season 9 · Episode 12 · Line 56046

  70. Darryl

    I don't do that anymore.

    Season 9 · Episode 12 · Line 56047

  71. Lonnie

    That's what they told me.

    Season 9 · Episode 12 · Line 56048

  72. Darryl

    [sighs]

    Season 9 · Episode 12 · Line 56049

  73. Darryl

    All right, let's get this over with.

    Season 9 · Episode 12 · Line 56050

  74. Dwight

    You looking for fun? It just found you! Woo! Here we go! Yeah!

    Season 9 · Episode 12 · Line 56051

  75. Dwight

    Yes, we will be delivering a shipment of paper today, but I will also be delivering you a big shipment of fun!

    Season 9 · Episode 12 · Line 56052

  76. Darryl

    How far is this place?

    Season 9 · Episode 12 · Line 56053

  77. Dwight

    Uh, not far at all, but I thought along the way, we could play some sports.

    Season 9 · Episode 12 · Line 56054

  78. Darryl

    Fun.

    Season 9 · Episode 12 · Line 56055

  79. Toby

    Hey, really nice job in that meeting in there.

    Season 9 · Episode 12 · Line 56056

  80. Nellie

    Oh, thank you. I don't know, I sort of thought--

    Season 9 · Episode 12 · Line 56057

  81. Toby

    So proud of you, Hon.

    Season 9 · Episode 12 · Line 56058

  82. Nellie

    Oh, I don't know. Okay.

    Season 9 · Episode 12 · Line 56059

  83. Toby

    I'm just curious though, what do you have against Pete and Erin?

    Season 9 · Episode 12 · Line 56060

  84. Nellie

    Well, Andy wrote me a really nice recommendation letter for the adoption agency, and I-- I just sort of felt I owed him one.

    Season 9 · Episode 12 · Line 56061

  85. Toby

    Pete's a pretty cool guy, though, and Andy was a terrible lover to Erin. He basically ignored her and left on a boat.

    Season 9 · Episode 12 · Line 56062

  86. Nellie

    I didn't really think about it like that.

    Season 9 · Episode 12 · Line 56063

  87. Toby

    Yeah, well... Not everybody has what we have.

    Season 9 · Episode 12 · Line 56064

  88. Nellie

    'What we have'?

    Season 9 · Episode 12 · Line 56065

  89. Toby

    Mm-hmm.

    Season 9 · Episode 12 · Line 56066

  90. Nellie

    I just remembered... I kissed that man. Oh, no. Oh, no.

    Season 9 · Episode 12 · Line 56067

  91. Dwight

    Yes. Fast food. I'll take a burger over a gross Philly cheese-steak any day.

    Season 9 · Episode 12 · Line 56068

  92. Darryl

    They have fast food in Philly.

    Season 9 · Episode 12 · Line 56069

  93. Dwight

    Not like this.

    Season 9 · Episode 12 · Line 56070

  94. Darryl

    Exactly like this.

    Season 9 · Episode 12 · Line 56071

  95. Fast Food Worker

    And your milkshake.

    Season 9 · Episode 12 · Line 56072

  96. Dwight

    Thank you.

    Season 9 · Episode 12 · Line 56073

  97. Darryl

    It's 30 degrees out. You drinkin' a mildshake?

    Season 9 · Episode 12 · Line 56074

  98. Dwight

    Nope. Fire in the hole! Oh, yeah! Now that's what working at a paper company's all about!

    Season 9 · Episode 12 · Line 56075

  99. Dwight

    Wait, what you doing? No, I need the k-- We have to go.

    Season 9 · Episode 12 · Line 56076

  100. Darryl

    You just threw a milkshake in a restaurant where they make minimum wage.

    Season 9 · Episode 12 · Line 56077