"Customer Loyalty. What is it? Can you hold it in your hand? Can you…" - Dwight Schrute | "Customer Loyalty" (The Office S9 E12)

Dwight

Customer Loyalty. What is it? Can you hold it in your hand? Can you nudge it with your finger? Can you dump it on a woman? No. Why? Because it's an idea. But what does it mean?

Dwight Schrute in “Customer Loyalty” · Season 9, episode 12 · Quote 55986

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